Privacy Policy
At Sinewine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.
We only use the collected information for the following purposes:
SineWine never use your information internally other than the purpose of contacting you via Call/email/Whatsapp regarding shopping experience or orders and record keeping.
What information is shared with whom?
Your name, address, pin code and phone number is shared with courier and or sales/shipping partners.
The above info + email id is shared with Delhivery if shipped or returned via Delhivery.
Confidential information like your account password is not visible to SineWine thus never used or shared.
Confidential information related to your preferred payment methods eg: Card numbers, UPI id etc... are handled by PayU payments which employs top of the line security measures and is compliant with the terms of Reserve Bank of India. Sinewine cannot access them tehrefore we never access/use/share them.
Order Processing: We use your name, shipping address, and phone number to process and fulfill your order, ensuring it reaches the correct destination in a timely manner.
Communication: We may use your phone number to contact you regarding your order, including order updates, delivery status, or any issues that may arise.
Information Sharing:
We take your privacy seriously and do not share your personal information with any third parties except as necessary to fulfill your order. The only information we share with sellers is your name, shipping address, and phone number. We do not disclose any other personal information to anyone.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Compliance with Laws:
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a court order or government inquiry.
Updates to the Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices and services. We encourage you to review this page periodically for any updates.
Consent:
By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us. We are committed to addressing any inquiries or issues promptly and to ensuring the privacy and security of your information.