Please read these Terms and Conditions carefully before using the SineWine website (referred to as "the site" or "our site"). By accessing or using our site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our site.
Product Information:
1.1 Most products sold by us are imported and unused deviced with minimal or no signs of wear and tear. All products are in Pristine/Like New condition unless specified.
1.2 We strive to provide accurate product descriptions, including specifications and condition details. However, slight variations may occur, and we do not guarantee that the information on our site is completely error-free. It is the customer's responsibility to review the product details and make an informed decision before purchasing. Check sites like GSMArena for more accurate info on specs.
1.3 The color of smartphone purchased from SineWine are assorted. Usually, the color on the first image would be the color of the item you get. But this isn't guaranteed because of stock difference. Returns are not entertained due to mismatch in the color of the product as shown in the pictures as they are purely meant for reference and not the actual image of the product.
1.4 As the smartphones are not brand new, they might not come with accessories. If accessories are provided, they may not be from the same brand of the smartphone.
Ordering and Payments:
2.1 To place an order, customers must provide accurate and complete information during the checkout process.
2.2 Prices listed on our site are in the designated currency. The listed price includes taxes, handling, packaging, payment gateway charges and products cosing above Rs. 10,000 include free shipping charges.
2.3 Payments can be made through the available payment methods on our site. By making a payment, you confirm that you are authorized to use the chosen payment method.
2.4 We reserve the right to refuse or cancel an order at any time for reasons including but not limited to suspected fraud, pricing errors, or stock availability. In such cases, a refund will be provided if applicable.
Shipping and Delivery:
3.1 We strive to process and ship orders promptly. However, shipping times may vary depending on the chosen shipping method, destination, and other factors beyond our control.
3.2 Customers are responsible for providing accurate shipping information. Any additional fees incurred due to incorrect or incomplete addresses will be the customer's responsibility.
3.3 Risk of loss or damage to the products passes to the customer upon delivery. It is advised to inspect the package upon receipt and report any damages to the shipping carrier and to us within a reasonable timeframe.
3.4 If the product is damaged/lost during shipping, SineWine holds no responsibility and the customers are adviced to contact the courier company.
Returns and Warranty:
4.1 We offer a warranty period for the pre-owned smartphones purchased from SineWine. The specific warranty terms and duration will be provided with the product or mentioned on our site.
4.2 Customers must review the warranty terms and contact our customer service within the warranty period for any warranty claims.
4.3 Returns and refunds are subject to our Return Policy, which can be found on our site. Please review this policy before making a purchase. SineWine has the right to deny a return if user has not followed our return policy.
Intellectual Property:
5.1 All content, including text, images, logos, and trademarks displayed on our site, are the property of SineWine or their respective owners. You may not use, modify, distribute, or reproduce any content without prior written consent.
Limitation of Liability:
6.1 SineWine shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our site or products, even if advised of the possibility of such damages.
6.2 SineWine does not assume liability for any third-party websites linked to our site or for any content, products, or services provided by them.
Governing Law and Jurisdiction:
7.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which SineWine is registered.
7.2 Any disputes arising from these Terms and Conditions or the use of our site shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.
By using our site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions are subject to change without prior notice, and it is your responsibility to review them.